Return Policy

Return Policy

Please report damages and shortages within 24 hours of receipt of goods to guarantee issuance of replacements or credits. For freight shipments, all damages and shortages must be noted on the Bill of Lading (BOL) at the time of delivery to ensure credit consideration.

Most products may be returned within 30 days of receipt, provided they meet the return criteria outlined in this policy.

Returned items should be in good condition and, when possible, include the original packaging.

Customers are responsible for return shipping costs unless the return is the result of a shipping error, damaged shipment, or defective product.

A 20% restocking fee will be applied to all returned merchandise.

Any damage incurred during return transit may result in a reduction of the credit or refund issued under the Return Merchandise Authorization (RMA).

Credits or refunds will be issued after returned merchandise has been received and inspected.